Billing at AuditDraw is deliberately simple. Each completed lottery produces its own invoice, the invoice is emailed to you automatically with a PDF copy attached, and you pay it online by card in about a minute. Receipts are automatic too.
How billing works on your account
- One invoice per lottery. Shortly after a lottery completes, its invoice is created and emailed. There is nothing you need to trigger.
- Everything is emailed, and everything is downloadable. Invoice and receipt PDFs arrive by email, and identical copies are always available in your billing area, so you never have to dig through your inbox for records.
- Payment is by card, online. AuditDraw accepts card payments through a secure payment provider. If your organization needs a different payment arrangement, email service@auditdraw.com and we will go over the options with you.
The invoice email
After each lottery, watch for an email with a subject like "Invoice 10023 for (service dates) is ready". It includes:
- The invoice PDF attached, for your records and your finance office.
- A Pay this invoice button that takes you straight to the payment page.
Tip: If your finance department pays your bills, you can have every invoice and receipt automatically copied to their email addresses. Chapter 6 shows you where to set that up. And if a specific person should log in and pay by card themselves, Chapter 6 also explains the roles they need.
Finding your invoices in the Account Center
- Log in and click Payments & Invoices in the top navigation. This opens Your Invoices.
- The list shows every invoice with its status: Paid or Unpaid. You can filter by All, Unpaid, or Paid.
- Click Pay on an unpaid invoice (or View on a paid one) to open it.
On an invoice's page you will find the full detail, a Paid or Unpaid badge, and an Invoice PDF button to download your copy any time.
Paying an invoice by card
- Open the invoice (from the Pay this invoice button in the email, or from Payments & Invoices).
- Find the Pay this invoice section. The secure card form loads right on the page.
- Enter your card details: card number, expiration date, security code, and billing details as prompted.
- Click the pay button, which shows the exact amount, for example Pay $200.00.
- Wait a moment while the payment processes. When it succeeds you will see "Payment complete. Receipt emailed.", and the invoice's badge changes to Paid.
Important: your card details are safe, and never stored by AuditDraw. The card form is provided directly by our payment processor. Your card number goes straight from your browser to the processor over an encrypted connection; AuditDraw's own systems never see it and never store it. What we keep is only a reference token and the last four digits, so you can recognize the card later.
Your receipt
The moment your payment goes through, a receipt is emailed to you with a subject like "Payment received for Invoice 10023", with the receipt PDF attached. It shows the amount, the payment method, and a payment record number.
You can re-download any receipt later: open the paid invoice under Payments & Invoices and click Receipt PDF.
If an invoice goes unpaid
Nobody plans to miss an invoice, but inboxes are busy. If an invoice remains unpaid, AuditDraw sends polite reminder emails with the invoice attached and a Pay now button. Please do not let invoices linger: an account with unresolved open invoices is placed on a billing hold, and new lotteries cannot be created or scheduled until it is cleared.
Note: Prefer to pay several lotteries on one combined invoice? That option can be unlocked after your first payment; Chapter 9 has a preview.